- Vendor / Project
- SimpleHelp
- Product
- SimpleHelp
- Date added
- Apr 24, 2026
- Due date
- May 8, 2026
- Known ransomware use
- Known
- CWEs
- CWE-862
Description
SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
Required action
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.